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The challenges posed by retail regulation

Retailers are facing a bewildering array of consumer protectionist regulation which can fundamentally affect the manner and cost of operation.

The nature of claims against retailers has changed dramatically in the last few years. We believe in developing a relationship with you where we are involved from the outset of any incident to provide a range of options that will allow you to avoid prosecution or minimise damage when enforcement is inevitable.

Our system, known as RAPID Resolution, involves a deep analysis of cases and the creation of an agreed plan to achieve the right result. Disputes are closely monitored and adapted when necessary. RAPID Resolution reduces the risks of disputes and allows you to keep control of the process and reduce management time.

We advise retailers on all aspects of regulatory law including:

• trading standards
• licensing
• pricing discounts regulations
• labelling requirements
• in store advertising
• signage
• opening hours regulations
• health and safety
• sustainability.